Many thanks for the efficient manner in which everything has been handled and assure you we would be pleased to recommend you to Friends and Neighbours.
Steve, thank you for your professional handling of our claim, for keeping us regularly in touch with progress, for your courtesy and good humour and, of course, for negotiating such an effective outcome.
Michael and I have been most impressed with your service, particularly the promptness of replies to phone calls and letters and personal handling of our needs.
We would also like to put on record our thanks for your company's efficient and professional dealing on our behalf, it certainly took a lot of worry from us.
My most sincere thanks for all your guidance and the most pleasant manner in which you conduct your profession.