Dear Steve
Now that the claim that the flood claim you handled for me is over, I had to commit to writing my appreciation for all that you have done in the 7 months we have know each other.

Following flooding to my home and village in November of 2019, Steve and his team were recommended to me by a local friend who has engaged Steve as his broker for several years.

I have to say for a variety of reasons this has been the worst period of my life by a long way and through it all Steve has been an absolute God-send and an incredible support. Steve at the outset promised to take as much of the burden of the claim from me and that is exactly what he did.

To Steve and Team,
I just wanted to say a very big thank you for all of your advice, help, support and most of all patience and professionalism in dealing with our flood claim. I don’t know what would have been the outcome without you. You’re certainly a brilliant team and I look forward to putting more business your way in the future.

All the very best,
Fran Smith

Steve was able to provide a very competitive insurance policy tailored to our specific needs. He gave the best advice and was very efficient. My partner is a smoker and she couldn’t believe the difference in price and how much higher her insurance would be, even so, she has now given up smoking. We will be back in contact in a couple of months’ time to sort Maxine’s policy and fingers crossed she doesn’t start smoking again! .

Highly recommended!

Dear Steve

Re: Household Insurance

I thought it was time to write to you to express my gratitude in your professionalism and advice over the last ten years or so that you have represented all of my business and personal insurance needs.

I value very highly your comments and guidance to make sure that my family, my home and my business interests have been correctly and efficiently insured over this period. In today's market where comparisons are only a click away, I cannot emphasise enough the benefit of having your knowledge at the end of a phone at my convenience.

I have recommended your services to many people over the years and will continue to do so.

Thank you once again.

Yours faithfully
Mark Haywood

I like to go to Steve to quote for all of my insurance needs. I feel I can trust him to give me the best deal available and make sure the cover is right. If, as is the case with my existing Professional Photographer’s package, he thinks he cannot find a better alternative, he will tell me so, and advise me to stay with that insurer.

I have recently needed to renew my house contents policy, which was already with Steve. The renewal was to show an increase from last year, but rather than just settle for that, Steve has sourced better cover for a significant reduction.

I feel confident that should I need to make a claim, I will be better served with Steve’s advice and support, than if I had found cover online.

Steve Allen is there for the big issues and the small problems. He does not just sell the policy but manages your expectations over and above his competitors

Cheryl & Tim

Hi Steve

Just wanted to drop you a line to let you know all the paperwork has now been received for my unemployment cover. I am delighted that I could obtain £3000 of cover at a premium that was far cheaper than anything I could find on my own. I hope I never have to use the policy, but given the uncertainty of the solicitor market at the moment it is superb piece of mind for me and my family.

I would like to thank you for your patience throughout, your attention to detail and overall level of service, something which is of great importance to me. I would not hesitate to recommend you to others when the opportunity arises.

Dear Steve

I just wanted to say a big thank you for sorting out our recent disaster with our Antique Grand father clock.
You have dealt with all the issues so very efficiently and have kept in touch along the way.
You provide a fantastic and prompt service and I have recommended you to my colleagues.

Thanks again Steve

Kind Regards


Dear Steve, Just a note to thank you for your advice and help in sorting out the problems we have had with flooding in our cellar. With your prompt guidance we were able to get in touch with an an organisation capable of cleaning up and repairing the damage to our property with great competence.

Further your support and advice helped us put together a full and relevant claim for our insurers. Your dealing with the details of the claim and liaising with the Zurich has resulted in a satisfactory settlement. Both Sophie and I feel very comfortable when dealing with you.

With many thanks,


May I add to Nick's words. I personally find there are no grey areas with you Steve. This is a comfort and reassurance for your clients; giving peace of mind, taking away the clients' anxieties in these matters. May I add Steve, you have warm manner and sympathetic attitude when dealing towards your clients.

With both our best wishes.



The FCA is the independent regulator of financial services in the United Kingdom. Carrington & Company is entered on the Financial Services Register ( under reference 310737. Steve Allen Insurance is a trading name of Carrington and Company which is authorised and regulated by the Financial Conduct Authority * These products (or services) are regulated by The Financial Conduct Authority, but advice will be given by a third party

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Steve Allen Insurance
225 Bury New Road
Manchester M45 8GW

0161 766 1927