
Mission Statement
We endeavour to offer all our clients a first-class service. A service that may never have experienced before.
The aim is to ensure that all clients are insured correctly and if the worst ever happens, disaster strikes, in whichever area of general insurance, we will be there to provide all the necessary help, support and communication required. Something that from feedback, is often found sadly lacking in the insurance industry.
So what do we mean by 'Turning conventional thinking on its head'?
- We ask the right questions
- Tailor policies to suit the client’s needs
- Focusing on the what ifs now, and not when it is too late
- To be there for the client when needed the most at the point of claim and not left hung out to dry
Today the focus is far too much on premium. We focus on the cover first then the premium. The lure of cheap premiums often leads to individuals or businesses being out of pocket by hundreds, thousands, tens of thousands or even hundreds of thousands on a large claim if the policy has been set up incorrectly.
Our Culture
We are a friendly and personable company that always delivers on our promises. Our clients are not just a policy number. We look to build long term relationships with clients providing protection in their personal and business lives. The company has been built upon personal recommendations. We like to thing good news can travel just as fast as bad news.