I endeavour to offer all my clients a first class service. A service that they have probably never experienced before.
The aim is to ensure that all clients are insured correctly and if the worst ever happens, disaster strikes, whether to property or health I will be there to provide all the necessary help and support required. Something that is sadly lacking in our industry.
So what do I mean by 'Turning conventional thinking on its head'?
- We ask the right questions
- Tailor policies to suit the clients needs
- Focussing on the what ifs now and not when it is too late
- To be there for the client when needed the most at the point of claim and not left hung out to dry
Today the focus is far too much on premium. The lure of cheap premiums often leads to individuals or businesses being out of pocket by hundreds, thousands or sometimes tens of thousands!